Welcome to Buy Firewood Direct
KILN DRIED LOGS FOR SALE SINCE 2014
INFORMATION
Delivery
Where do you deliver?
Based in Dublin, we deliver to all counties in Ireland and Northern Ireland. The product price includes delivery and VAT.
How do you deliver?
Our delivery vehicles are equipped with a tail lift and a pallet truck, which allows the driver to manoeuvre the pallet kerbside and as close to your property as physically possible. Please note that delivery is to the kerbside only. Any further manoeuvring is at the driver’s discretion and depends on the surface conditions.
Are there any requirements for delivery?
Our Deliveries are contracted to kerbside only. Standard deliveries are made either on an 18-tonne vehicle measuring 2.8 m wide x 4 m high x 11 m long, including the tail lift, or on a 12-tonne vehicle measuring 2.8 m wide x 3.4 m high x 9.3 m long, including the tail lift. Delivery onto the property may be possible using a pallet truck, but only at the haulier’s discretion. Unfortunately, pallet trucks cannot be used over kerbs, gravel, granite chippings, or uneven surfaces.
How long will delivery take?
Around 85% of orders are delivered within 3–4 working days after dispatch. Most deliveries arrive within 2–3 working days, while the remaining orders are usually delivered on day 4. In rare cases, delivery may take longer.
Will I get a call from the delivery driver?
Yes. Once your order has been dispatched, your contact details will be shared with the courier, who may contact you regarding delivery.
Orders
What happens after I place my order?
You will receive an SMS confirming that we have received your order. You will also receive an email confirmation from us, so please check your spam or junk folder if it does not appear in your inbox. Finally, you will receive a payment confirmation from Stripe or PayPal confirming that the transaction was successful.
How long will delivery take?
Around 85% of orders are delivered within 3–4 working days after dispatch. Most deliveries arrive within 2–3 working days, while the remaining orders are usually delivered on day 4. In rare cases, delivery may take longer.
How do I place an order?
To place an order, simply add your chosen product to the basket and proceed to our secure checkout. Payments can be made safely via Stripe or PayPal.
Can I pay in advance and choose a later delivery date?
Yes. Simply write your preferred delivery week in the comment box at checkout.
Can I cancel my delivery?
Yes, you can. For more information, please refer to our Refund and Returns Policy.
After-Sales Support
What should I do if I have quality concerns about my recent delivery?
Please take several photographs, including one of the pallet label, and email them to sales@buyfirewooddirect.ie. We will review the issue and get back to you as soon as possible.
How do I obtain a VAT receipt?
Please refer to your order confirmation. At the bottom of the page, you will find our VAT number and the relevant VAT breakdown.
What is the most efficient way to contact you?
The best way to contact us is by email at sales@buyfirewooddirect.ie. We aim to respond to all enquiries within 4 business hours.
FIREWOOD SPECIES
BASED IN DUBLIN, DELIVERING NATIONWIDE
Enjoy the warmth and comfort of a real wood-burning stove with our kiln-dried logs. Designed to burn hot, clean, and efficiently, they help reduce emissions while creating a long-lasting fire. Cut to around 25 cm to fit most stoves, our logs are available in a choice of hardwoods and quantities to suit your needs. With free nationwide delivery, heating your home is simple and convenient.
Open fires are a great way to heat your home and create a warm, cosy atmosphere. Our kiln-dried hardwood logs are made for open fires, with low moisture content for lower smoke emissions and a longer, cleaner burn.Cut to suit the average open fire grate, our logs are easy to use, reliable, and available in quantities to suit both occasional and regular use.
Kiln-dried logs are an excellent choice for wood-fired hot tubs because their low moisture content helps them burn hotter and more efficiently. They light quickly, produce less smoke, and create a more consistent heat, making it easier to warm the water. Because they burn cleaner than wet or air-dried wood, they also help reduce ash and residue. This makes them a reliable and convenient option for a relaxing hot tub experience.
Nothing beats the taste and aroma of pizza cooked in a wood-fired oven. Our kiln-dried hardwood logs, including oak and ash, help create the high, even heat needed for perfect pizza.With low moisture content, they heat up quickly and burn evenly for longer. Available all year round, our logs can be delivered directly to your door in quantities to suit your needs.
In addition to serving domestic retail customers, we also supply wholesale buyers. Our wholesale range includes birch in crates or mesh nets, available for full-load direct delivery or collection from our Dublin warehouse. Please email us for further details.
QUALITY COMPARISON
We would like to demonstrate the comparison between two crates of kiln-dried logs. The crate on the left was purchased online, while the crate on the right is our standard quality logs. You will notice that the crate on the left has many more small pieces, which means more gaps and, essentially, the crate will be lighter, with less actual wood content.All our wood fuel is produced from higher-diameter logs, making the log sections more uniform, even, and with fewer very small pieces. Order with confidence from Buy Firewood Direct.
Buy Firewood Direct is a trusted supplier of premium kiln-dried hardwood firewood logs. Founded in the UK in 2014, we expanded into Ireland after six successful years and have been delivering nationwide since 2021 to a growing and loyal customer base.We provide clean-burning, high-quality firewood for stoves, fireplaces, log burners, BBQs, and pizza ovens. Using certified, sustainably sourced timber such as alder, birch, oak, and ash, we offer our products in crates and netted bags to suit a range of storage needs and budgets.
